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Policy on quality

The Management of the Teófilo Hernando Foundation (THF) is aware that providing clients with a high-quality service is essential for its position in today’s market, also taking into consideration factors such as design, price, and time of delivery.

Our Quality System aims to achieve maximum satisfaction among our clients, to support them in their projects, and to help them achieve their objectives. Our goal is to offer and guarantee our clients a high-quality service, fulfilling their expectations and ensuring compliance with established requirements at all times. All of this is done in order to achieve market recognition as an entity of clinical and training services, whose priorities are the safety and the quality of the services provided.

The basic objectives of our organization are therefore:

1. Reducing the execution time of the various stages of the project

2. Ensuring quality by monitoring indicators and establishing measures for continuous improvement

3. Commitment to identifying and monitoring indicators to improve communication

4. Commitment to achieving maximum satisfaction for clients

5. Increasing and diversifying projects

6. Adaptation to new technologies

The Quality System implemented at THF fully satisfies the requirements established in the ISO Standard 9001:2015 for the following activities:

CO-ORDINATION, MANAGEMENT AND MONITORING OF CLINICAL TRIALS. DESIGN, ORGANIZATION AND TEACHING IN R&D&I IN MEDICINES.

It is compulsory for all THF staff to know and comply with this Policy on Quality, and with the Manual of Quality, working procedures, organizational context, and the rest of the QMS document.

Links to the quality and safety policy documents:


Certified Information Management System

The Teófilo Hernando Foundation has an information security management system certified in accordance with ISO/IEC 27001:2022 by Applus+ (certificate no. 02/C-SG012).
Location:

Fundación Teófilo Hernando (FTH)
Edificio Las Rozas 23, planta S, Oficina 1
Ctra. de La Coruña, km 23,200
28290 Las Rozas de Madrid, Madrid, Spain


Clinic and teaching accredited by:
Contact:

info@ifth.es
(+34) 911 923 700


Certified Information Security Management System:
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